We all know that happy employees mean more profits, higher customer satisfaction, and lower rates of turnover, but how do we make them happy?
There are several areas of focus when it comes to employee happiness:
- Monetary and verbal recognition for performance
- Sense of belonging, family, and support
- Opportunities for growth
- An understanding of how they contribute to the company and the quality of the product or services the company provides
- A belief that diversity and inclusion, as well as decency and respect, are not only expected but valued.
The measure and improvement of employee happiness is known as "Employee Engagement."
What does it mean to be "engaged"?
“Engagement” refers to an employee’s willingness (or unwillingness) to tap into their discretionary effort, going above and beyond the bare minimum. This results an employee who can do as much work as eight non-engaged employees.
When an employee is not engaged, they tend to only follow the rules when being watched, they only do as much work as is necessary to not get fired, and they tend to focus on what is best for them and not the company.
As we can see, there are huge returns on investment in Employee Engagement and huge penalties for ignoring it.
Magnus Delta has a proven proprietary method of assessment that uncovers the biggest opportunities for improvement, allowing us to target those areas quickly and effectively to begin raising engagement.